LOWONGAN KERJA TERBARU DI ACER INDONESIA 2011

Acer Indonesia membuka peluang karir yang bagus pada lowongan kerja terbaru 2011, We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of :

Service Center Supervisor – East Java

Responsibilities

Supervise the implementation of operation plan in Acer Service Center (ASC) to be in line with SOP so as to achieve the agreed level of SLA and CSI.
Follow up & provide the proposed recommendation to superior for decision making process on each customer complaint in order to ensure the achievement of SLA and CSI
Coordinate & monitor service operation team (front desk, spare part warehouse and engineer) in order to provide excellence service & to achieve level of SLA and CSI
Execute program in Service Operation function of CSI, i.e. queuing system, uniform/groom, officer development program, good environment, 5S, etc., in order to increase level of Customer Satisfaction Index (CSI)
Set up internal meeting for Service Operation team which related to Operation of ASC in order to achieve high performance of ASC Team.
Provide weekly report which including on case quantity (closed and waiting collection, repetitive case ), customer trend, SLA, pending status, spare part warehouse & engineer team performance to be submitted to Superior.


Requirements

To be placed in Surabaya
Min. Bachelor Degree in Information Management/Engineering/Science from reputable University
Maximum 35 years old
Minimum 5 years working experience in supervisory level
Experience in Service Center Operation in Electronic/Consumer Electronics and IT Industries
Self motivation and initiative, combined with an analytical mind and logical/firm judgment
Good problem solving skills
Strong understanding of available and emerging technologies is essential


Marketing Communication Coordinator – East Java (MC)

Responsibilities

Work closely with the user/client team in the delivery of marketing activities
Provide recommendation to user on the marketing event to be executed and accommodate necessary things which relates to the event in order to support the successful of the event program
Deal and brief with other related parties for the event program (i.e., venue, agency, EO, etc ) to ensure the event execute is met user expectation and in line with the objective of the program
Overseeing and advising on the implementation of a project to be in line with branding guideline
Execute activities which relates to ATL/BTL to support other related departments in promoting Acer products to be in line with company objectives
Contributing to the ongoing development and implementation of a project in support of the marketing (commercial) team


Requirements

To be placed in Surabaya
Bachelor degree in marketing, public relation or communication from reputable university
Minimum having 3 - 5 years experience of marketing/communications coordination with 2 years experience in handling an events or exhibition
Experience and detail in dealing with vendor and become the PIC from concept to final stage
Have background in BTL activities but not limited to ATL
Good communication & presentation skil


If you meet the qualification, please send your resume with recent photograph, current and expected salary, to email below.
email hrd@acer.co.id